Future Commerce  - a Retail Strategy Podcast
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A retail podcast focused on what's new and what's next in commerce - cutting-edge, next generation technology and strategy for modern brands. We unpack the daily news of retail brands around the world and break it down into actionable insights for your business.

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    Episode 93 - "Controlling My Data Should Be a Fundamental Human Right"

    "Controlling my data will be a fundamental human right in the 2050's" Phillip and Brian recap Future Stores Miami and get deep into futurism on what the future of humanity and commerce looks like as we evolve from Homo Erectus, to Homo Sapien and finally to Homo Deus.

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    Episode 92 - Annual Predictions Episode - 2019 Commerce Trends and Technology

    Phillip and Brian deliver on their 2019 predictions - AR is here, where is it heading? Retail wages - are they rising? Brands can finally compete with Amazon - and what about Charitable Commerce? All that and more - PLUS what the "retail apocalypse" was REALLY all about. Listen now!

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    Episode 90 - "Instagrammable Moments" Live @ NRF 2019

    Products that are sharable are all the rage - in part 1 of our recap of NRF we come to you live from the show floor and talk about how retailers are using customer engagement to shape how their product assortment and marketing are crafted. Listen now!

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    Episode 89 - "New Commerce" with Brandon L. Singer, Cushman Wakefield

    "Stores with in stores" is a concept often spoken but seldom understood. With retail closures on the rise we look at how real estate is adapting to new digitally native brands, how flagships are shifting focus, and how companies like Cushman and Wakefield are helping brands get to market faster than ever. Listen now!

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    Episode 88 - First Look: Mobile Optimization Study

    The question of the day is "how can I turn mobile browsers into buyers"? The mobile optimization community initiative is helping answer this question by partnering with an engaged ecommerce community of retailers and systems integrators to test assumptions and deliver solutions for their clients. Listen now!

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    Episode 87 - Wayfair: Building Durable Customer Experiences

    How do you build durable customer experiences? According to Wayfair's Steve Conine it starts by innovating and owning the entire experience, soup to nuts. In this episode we interview the co-founder of Wayfair and how investment in platform, technology, customer experience and even open source are the differentiators in creating engaging customer journies. Listen now!

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    Episode 86 - "Shopify LA" = Apple Genius Bar?

    Shopify opens its first physical brick-and-mortar store in DTLA to support merchants on the platform. Is this just for the press or does it signal a reposition of the company and how it thinks about itself? Listen now!

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    Episode 85 - Amazon Cake Mix®

    We review Amazon's Four Star store concept - is it "Analogue Amazon" or is it just the Service Merchandise of 2018? How does Amazon prevent it from becoming mostly Alexa devices or 100% in-house brands? Does realtime pricing affect classism? Listen now!

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    Episode 84 - "California Is Our Only Hope"

    Netflix is pioneering digital-first "Choose Your Own Adventure"-style content; because who else owns the delivery platform and the content authorship? Also: Plus-size investments are becoming more prevalent with Wal-Mart's acquisition of Eloquii, California bans "bots". Listen now!

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