Our guest Healey Cypher of Oak Labs phones into the show from his commute to tell us how he is transforming retail from the dressing room to the stock room with technology.

  • History of Oak Labs
  • The current state of retail
  • Applying digital principles to physical stores
  • Oak Labs' current, upcoming, and exclusively announced functionality
  • The next iterations of in-store interactions
  • App/phone vs. transforming space
  • Thoughts on personalization and respecting privacy
  • Balance of explicit and implicit tech
  • Restraint in tech

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